We Are Hiring

Dek Hockey Referee (Part-time)

We are seeking a skilled and enthusiastic Dek Hockey Referee to officiate games in our recreational Dek hockey league. You will be responsible for officiating games at various levels, from youth and adult leagues to tournaments, while enforcing regulations to maintain the integrity of the sport. As a Dek Hockey Referee, you will play a crucial role in ensuring fair play, safety, and adherence to the rules of the game during hockey matches.

Responsibilities:

• Serve as an official during hockey matches, ensuring that all players, coaches, and spectators adhere to the rules and regulations of the game.
• Make on-the-spot decisions regarding penalties, infractions, and game interruptions according to the official rules of hockey.
• Facilitate the smooth progression of the game by managing stoppages, face-offs, and player substitutions in a timely manner.
• Prioritize the safety of players by penalizing dangerous plays, enforcing equipment regulations, and intervening in confrontations to prevent altercations.
• Effectively communicate decisions and rulings to players, coaches, and other officials on the rink, maintaining professionalism and composure in high-pressure situations.
• Stay updated on rule changes, officiating techniques, and best practices through ongoing training and development opportunities.
• Resolve disputes and conflicts between players or teams in a fair and impartial manner, de-escalating tensions and maintaining control of the game.
• Collaborate with other officials to ensure consistency and accuracy in decision-making throughout the game.

Qualifications:

• Previous experience officiating dek hockey games preferred, but not required.
• Comprehensive understanding of the rules, regulations, and mechanics of hockey officiating, including penalties, offside, icing, and other infractions.
• Good physical condition, agility, and stamina to keep up with the fast-paced nature of hockey matches and maintain optimal positioning on the rink.
• Strong verbal communication skills to effectively convey rulings, explanations, and instructions to players, coaches, and fellow officials.
• Quick decision-making skills and the ability to remain calm and composed under pressure, ensuring fair and consistent officiating throughout the game.
• Exemplary conduct, integrity, and impartiality in all aspects of officiating, maintaining respect for the game and its participants at all times.

Working Conditions:

• This position requires standing and moving for extended periods of time.
• Weeknight and weekend availability is essential.

Application Process:

• Interested candidates should submit an application and resume highlighting relevant experience and qualifications.
• Shortlisted applicants will be invited to participate in an interview and possibly a practical assessment of officiating skills.

Join our team and be a vital part of providing a fun and competitive dek hockey experience for players of all ages and skill levels!

Flag Football Referee (Part-time)

We are seeking a skilled and enthusiastic Flag Football Referee to officiate games in our recreational youth and adult flag football leagues. The ideal candidate will have a deep understanding of flag football rules and regulations, excellent communication skills, and the ability to make fair and timely decisions during fast-paced gameplay. As a Flag Football Referee, you will ensure that games are conducted safely, fairly, and with respect for all players and coaches.

Responsibilities:

• Officiate flag football games according to established rules and regulations.
• Enforce rules fairly and consistently throughout each game.
• Manage game timing and ensure adherence to the schedule.
• Monitor player/coach conduct and intervene when necessary to maintain sportsmanship and fair play.
• Make on-field decisions regarding penalties, fouls, and scoring plays.
• Communicate effectively with players, coaches, and spectators to address questions, concerns, and rulings.
• Ensure the safety of all participants by enforcing safety protocols and responding promptly to injuries or emergencies.
• Collaborate with league officials and other referees to resolve disputes and maintain consistency in officiating standards.
• Attend training sessions and meetings to stay updated on rule changes and officiating techniques.
• Provide feedback and support to players and coaches to facilitate their understanding of rules and improve their gameplay.

Qualifications:

• Previous experience officiating flag football games preferred but not required.
• Deep knowledge of flag football rules, including understanding of common penalties and fouls.
• Excellent communication and interpersonal skills.
• Ability to remain calm and composed under pressure.
• Strong decision-making abilities, especially in fast-paced situations.
• Physical fitness and stamina to keep up with the demands of officiating.
• Willingness to work evenings and weekends.
• Certification or training in flag football officiating is a plus but not required.

Working Conditions:

• This position requires standing and moving for extended periods of time.
• Weeknight and weekend availability is essential.

Application Process:

• Interested candidates should submit an application and resume highlighting relevant experience and qualifications.
• Shortlisted applicants will be invited to participate in an interview and possibly a practical assessment of officiating skills.

Join our team and be a vital part of providing a fun and competitive flag football experience for players of all ages and skill levels!

Customer Service Desk Representative (Full-time/Part-time)

Join our dynamic team as a Customer Service Desk Representative at our bustling indoor sports facility. As the first point of contact for our patrons, you'll play a pivotal role in ensuring an exceptional experience for all visitors. This position offers the opportunity to engage with diverse clientele, provide assistance, and contribute to the smooth operation of our facility.

Responsibilities:

Service Desk Operations:

• Greet visitors warmly and assist with inquiries, registrations, and facility information.
• Handle incoming calls, emails, and in-person inquiries efficiently and professionally.
• Maintain a tidy and organized front desk area.

Registration:

• Assist with existing customer/prospective customer sign-ups, renewals, and account inquiries.
• Process registrations for sports leagues, camps, training, tournaments, and events.
• Provide information on activities offered by the business.

Customer Assistance:

• Address customer concerns, feedback, and complaints promptly and courteously.
• Offer guidance on facility amenities, programs, and services.
• Resolve issues related to bookings, scheduling, and cancellations.

Cash Handling and Transactions:

• Process payments through a Point of Sale (POS) system for registrations, rentals, and purchases accurately.
• Balance POS cash register at the end of each shift.
• Follow established procedures for refunds and exchanges.

Facility Promotion:

• Promote upcoming events, leagues, and promotions to visitors.
• Distribute marketing materials and encourage participation in facility activities.
• Collaborate with the marketing team to brainstorm ideas for attracting new customers.

Safety and Security:

• Monitor entrance and exit points to ensure facility security.
• Enforce facility rules and regulations to maintain a safe and enjoyable environment for all.
• Respond to emergencies or incidents according to established protocols.

Qualifications:

• Excellent interpersonal and communication skills.
• Strong customer service orientation with a friendly and approachable demeanor.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Proficiency in basic computer applications (e.g., Google suite).
• Previous experience in customer service, hospitality, or a related field preferred.
• Knowledge of indoor sports and recreational activities is a plus.
• Willingness to work flexible hours, including evenings and weekends.

Benefits:

• Competitive pay commensurate with experience.
• Opportunities for advancement within the organization.
• Health Insurance plan offered - employer/employee cost sharing.
• Employee discounts on facility rentals, merchandise, and programs.
• Comprehensive training provided to enhance job skills and performance.

Join Our Team:

If you're passionate about delivering exceptional customer service and thrive in a dynamic environment, we want to hear from you! Apply today to become a valued member of our customer service team at the forefront of indoor sports and recreation.